Contact information
We'd love to hear from you!
At Her Haven Co., your satisfaction is our priority. Whether you have a question about your order, need assistance with sizing, shipping, returns, or simply want to learn more about our products, our team is here to help.
Customer Support
Email: info@shopherhaven.co.za
Business Hours
Monday – Friday: 8:00 AM – 5:00 PM (SAST)
Saturday: 9:00 AM – 1:00 PM (SAST)
Sunday & Public Holidays: Closed
Response Times
We aim to respond to all enquiries within 24–48 business hours. During busy periods, responses may take slightly longer, but we will always do our best to assist you as quickly as possible.
Order Support
When contacting us regarding an existing order, please include the following information to help us assist you promptly:
- Your full name
- Order number
- Email address used to place the order
- A brief description of your enquiry
Stay Connected
Follow Her Haven Co. on social media to stay updated on our latest collections, promotions, and exclusive offers.
Thank you for choosing Her Haven Co. We appreciate your support and look forward to assisting you.